Sling Media Driver

Here are some suggestions if you find that Watch on Slingbox.com plays audio, but doesn't show any video.

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Back in the day, you could purchase a Slingbox adapter and have a tech install it into your DVR. Nowadays, all Hopper 3s or Hopper-with-Sling DVRs (they’re slightly different DVRs) come with Slingbox pre-installed. To access Sling on either, simply install the DISH Anywhere app (iOS or Google Play) or fire up DishAnywhere.com. Sling TV supports LG TVs that run WebOS 3.0, 3.5, 4.0 and 4.5 and select 2016-2019 models. Stream Sling directly onto your smart LG TV for instant entertainment without the setup of cable.

Watch on Slingbox.com uses a different video rendering technology than the desktop versions of the SlingPlayer software. But there should be no problems using Watch on Slingbox.com with most up-to-date computers.

If you hear audio but see no video

Try these standard troubleshooting techniques:

If you have another computer available, try accessing Watch on Slingbox.com on that computer.

If Watch on Slingbox.com plays properly on the second computer, make sure that the first computer has up-to-date operating system software, especially its video drivers. If you've been alerted that the WebSlingPlayer Plug-in for your browser needs updating, be sure to do it.
However, if the second computer also doesn't display video, the problem might be with your Slingbox and/or its connections.

Check that all connections ... especially video connections ... are correct and tight. Check this on both your Slingbox and your AV source(s).
If you have been alerted that a Slingbox Software update is available, perform the update as soon as possible.
It's very easy to do, but make sure that you are at home near your Slingbox when you do it.
Using an HDMI cable? If you have video equipment that connects to your TV using an HDMI cable and then try to stream with your Slingbox, you may get extremely poor or no video when using Watch on Slingbox.com. When HDMI cable is attached to the set-top box, you may receive audio, but video is disabled due to HDCP ('High-bandwidth Digital Content Protection,' also known as HD Content Protection).
One fix for that is to use your component cables (the red, blue, and green ones). They have the best quality HD-capable connection. But because they carry no sound, you also need to connect a set of standard red and white audio cables to the audio ports. If you have digital audio (usually an orange cable), you can connect it instead of the red and white audio cables.

Another option you can use, if you'd like to keep using the HDMI input from your set-top box with your Slingbox, is an inexpensive third-party product called the HDMI Adapter (or HDMI Splitter).

This third-party product (not sold by Sling Media) is very simple: it takes an HDMI signal from your set-top box, and converts it to Component video (and stereo audio). Using this product can help you in a couple of ways:

It offers Component video/stereo audio connections if you'd like to use that connection method, but your set-top box doesn't offer Component;
It can help if you're experiencing a 'blank screen' problem while streaming (either your home TV goes blank when you're streaming remotely, or certain programs don't appear).

The Frontier Factory HDMI Adapter product is easy to set up and requires no further attention once that's done. For more information, take a look at the product on Amazon.com:

For more information on updating Slingbox Software and resolving the HDMI cable video issue, see the related articles linked below.

If you’re on the road or travel a lot, there’s plenty to like about the Sling technology. First off, Slingbox serves one main purpose: to give you access to your television and recordings no matter where you are (as long as you have an internet connection).

That means you can catch any part of Monday Night Football while stuck in the office past dinner time. You can even watch the latest zombie show in seat 4B over the Atlantic. Slingbox and the Sling Adapter let you take your television shows with you anywhere in the world. And the best part is the technology has gotten so advanced, you won’t have to deal with constant refreshing and buffering.

How Slingbox Works

The box compresses your TV signal (or other audio/video) and makes it available through a wireless or wired connection. So, as long as you have a home network, you can hook Sling up to a satellite box, cable box, DVR, DVD player or an indoor HD antenna setup. When you’re away, all you need is the SlingPlayer app on your phone or you can watch on Slingbox.com with a supported browser on a PC or Mac.

That’s the general way but more relevant to this article, here’s how to benefit if you’re a DISH subscriber. Back in the day, you could purchase a Slingbox adapter and have a tech install it into your DVR. Nowadays, all Hopper 3s or Hopper-with-Sling DVRs (they’re slightly different DVRs) come with Slingbox pre-installed. To access Sling on either, simply install the DISH Anywhere app (iOS or Google Play) or fire up DishAnywhere.com

We’ve discussed some of the benefits of a Slingbox, but there’s so much more you can do with it:

Watch your favorite cooking show while in the kitchen.
Relax on the front porch while keeping an eye on your favorite team.
If you’re at the office, keep plugging away with emails while watching the news.
Check your fantasy team without missing the game.
Catch up on HBO shows while at an internet cafe halfway around the world.
Whatever else you can think of.

The idea is simple, but how does the technology work? Normally, the quality of audio/video signals that are streamed over the internet is fully dependent on the accessing network. So if you have bad internet service, you’re going to have bad streaming quality. This could be a connection inside your home or several hundred miles away.

Thanks to Sling’s algorithm and their SlingStream patented technology, you’re ensured to have the best possible picture at all times. Simply hardwire your Slingbox-enabled DVR to your network (via ethernet) or just set it up via WiFi; we recommend ethernet for the best results, but wireless works 99% of the time just fine. Sling monitors the connection at your home and delivers the stream at the highest quality possible, without any buffering. On the other end, SlingStream makes on-the-spot adjustments so you can watch the best quality TV wherever (and however) you’re connected.

Internet Speed Requirements

Of course, it’s important your ISP can handle the bandwidth of streaming high-quality audio and video. Nowadays, though, you have to work pretty hard to get bad internet — or you’re reeal rural and even then, you can get some pretty stable internet from satellite. But, for the most part, 1.5 Mbps for download speed and at least 150 Kbps to 600 Kbps upload should suffice.

Final Thoughts

Slingbox and its embedded Sling Adapter are key components to the Hopper lineage. First launched with DISH in 2013, they’ve honed the technology and the version included in the Hopper 3 is next to flawless. We’ve used it for over 4 years and I can’t recall more than a couple times when DISH Anywhere was on the fritz or even frustratingly slow. As the internet speeds up and fiber kicks in, watching and accessing your DVR from anywhere on the planet will only get easier and faster…two key factors with any remote technology.